❓ Frequently Asked Questions (FAQ)
💬 General Questions
Q1: Is your store discreet? Will my order be private?
A: Yes, your privacy is our priority. All items are shipped in plain, unmarked packaging with no product details visible. Billing statements will also show a generic name for discretion.
Q2: Are your products legal to purchase?
A: Yes, our products comply with the legal standards for adult merchandise in most regions. Please ensure adult items are legal in your local jurisdiction before ordering.
Q3: Is there an age restriction for purchasing?
A: Yes. You must be 18 years or older to view or purchase items from our store.
🧸 Sex Dolls / Adult Companion Dolls
Q4: What features do your sex dolls offer?
A: Our dolls come with lifelike skin, realistic body design, and three pleasure openings (oral, anal, vaginal). Select models also include heating elements and AI touch-response features for interactive experiences.
Q5: Can I customize my doll?
A: Some dolls offer customization options like skin tone, hair style, eye color, and breast size. Check individual product listings or contact us for details.
Q6: How do I clean and maintain a doll?
A: Use mild soap and warm water to clean the doll after use. Avoid harsh chemicals. Store in a cool, dry place and avoid prolonged pressure on joints to maintain form.
🔥 Sex Toys
Q7: Are your toys body-safe?
A: Yes. All our toys are made with high-quality, body-safe materials such as medical-grade silicone, ABS plastic, and TPE.
Q8: How do I charge and clean the toys?
A: Rechargeable toys come with USB chargers. Clean before and after each use with warm water and toy cleaner or mild soap.
👗 Lingerie & Sexy Costumes
Q9: How do I choose the right size?
A: Please refer to the size chart on each product page. Sizes typically range from M to XXXL, and each size includes a recommended weight range for guidance.
Q10: Can I return or exchange lingerie or costumes?
A: Due to hygiene concerns, lingerie and costumes are non-returnable and non-refundable unless there is a defect or incorrect item received.
📦 Shipping & Returns
Q11: How long does shipping take?
A: Delivery typically takes 5 - 12 business days depending on your location and the product type. Custom dolls may require additional time.
Q12: Do you ship internationally?
A: Yes, we ship worldwide. Please check with local customs regarding any restrictions or duties.
Q13: What is your return policy?
A: Due to the intimate nature of our products, we only accept returns for defective or incorrect items. Please contact us within 48 hours of receiving your order for assistance.
📩 Still have questions?
Feel free to reach out to us:
📧 Email: myroommates.co@outlook.com
📷 Instagram: @MyRoommates.co
📌 Pinterest: @myroommatesco